Privacy Policy

(Hereinafter referred to as “NIPPON WAGYU INTERNATIONAL”) complies with the “Act on the Protection of Personal Information” and related government ordinances, guidelines, etc., and has established the following privacy policy for the appropriate handling of personal information.


1. Our basic stance on personal information

We understand and respect the purpose of the Act on the Protection of Personal Information, and in order to comply with the Act and protect the personal information of our customers, we have appointed a personal information protection manager and will manage and use such information appropriately.


2. Personal information held by the Company

The Company retains the personal information of customers who submit their personal information in the following cases.

(1) When using mail order services
(2) When applying for various events, campaigns, services, etc.
(3) When responding to inquiries and other requests
(4) For other purposes agreed upon in advance.

In principle, we do not collect personal information from customers without their permission.
In addition, customers may choose not to provide personal information to the Company at their own discretion.
In the event that we ask you to provide us with your personal information, we will clarify the purpose of collection and only ask you to provide us with your personal information to the extent necessary.


3. Purpose of Use of Personal Information

We will use your personal information only for the purpose of conducting our business activities.
We will also use your personal information within the scope of necessity for the following purposes.

(1) To contact customers regarding transactions, etc.
(2) To provide and deliver products, services, etc.
(3) For notifications regarding products, services, etc. and related services
(4) To provide information on various events, campaigns, etc.
(5) To request product monitoring, questionnaires, etc.
(6) For research and statistical analysis of marketing data
(7) To develop and improve our products and services
(8) To respond to inquiries and other requests
(9) To execute contracts with customers and to request performance


4. Provision of personal information to third parties

(1) Principle
In principle, we will not disclose personal information provided by customers to third parties without the consent of the customer. However, in order to provide services to our customers, we may disclose personal information to subcontractors (product delivery companies, direct mail service, etc.) with whom we have concluded nondisclosure agreements, but only to the extent necessary.

(2) Cases stipulated in Article 27 of the Personal Information Protection Law
When required by law
When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
(2) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

(3) When the customer's conduct violates our policies, notices, terms of use, etc.
In this case, we may disclose the information when it is deemed necessary to protect the rights or property of other customers, third parties, or our company.


5. Measures to protect personal information

(1) We will provide our employees with regular training to protect personal information, and will strictly manage customers' personal information.
(2) Strict security measures will be taken for personal information held by the Company.


6. Outsourcing of Personal Data Processing

If the processing of personal data held by the Company is outsourced, the Company will select a contractor that is deemed to handle personal data appropriately, sign a confidentiality agreement, and carry out appropriate management and supervision.


7. Response to Personal Information Incidents

In the unlikely event of a problem such as a leakage of personal information, we will promptly notify our customers.
In addition, we will promptly disclose the facts on our website.


8. Continuous Improvement of Personal Information Management

We will review and continuously improve our personal information protection policy and management system as appropriate.
In the event of any change in the content of personal information acquisition, usage, or disclosure, we will notify you by posting such changes on our website so that you can be informed of them.


9. Contact for Inquiries, Requests for Correction, Suspension of Use, etc.

If you wish to request disclosure, correction, addition, or deletion of your personal data held by the Company, or to request use, deletion, or cessation of provision to third parties (subcontractors) of your personal data, please contact the following contact point for information on the necessary procedures. In such cases, we will take necessary measures to the extent reasonable in accordance with laws and regulations and our internal rules.
If we are unable to comply with all or part of your request, we will explain the reasons for not being able to comply.


10. Use of Cookies

The Company acquires website browsing history collected by cookies from data management platforms operated by third parties and the results of their analysis, links this to your personal data, and uses it for purposes such as delivering advertisements.

A cookie is a mechanism that stores a text file of website browsing data and input contents in the customer's browser. We use cookies with your consent.

If you do not wish to use cookies, you can set your browser to disable cookies, but please note that if cookies are disabled, you may not be able to use all or part of the services on our website.


(Contact for Inquiries)

The Company will respond appropriately and promptly to complaints and consultations regarding the handling of personal information.
If you have any questions or concerns regarding our handling of personal information or retained personal data, please contact us at the following address.

NIPPON WAGYU INTERNATIONAL Co., Ltd.
E-mail: otoiawase@nwi924.com

Personal Information Manager: Hideki Takeuchi, NIPPON WAGYU INTERNATIONAL Co., Ltd.